F.A.Q.

F.A.Q

[ 產品問題 ]
Q1. CramBible的品質如何?一般有多少題目?
Q2. 資料是英文版嗎?
Q3. 資料是什麼格式的?
Q4. 在資料裡發現錯誤答案/不明白問題所指/問題有錯誤，該怎麼辦？
Q5. 是否免費更新？
Q6. 多長時間更新一次?

[ 支付問題 ]
Q7. 如何購買產品?
Q8. 支持的付款方式?
Q9. 如何下載產品?

[ 退款保障 ]
QA. 我沒有通過考試,如何退款?

[ 常見問題 ]
QB. 我需要購買的產品不在產品清單中，怎麼辦?
QB. 我需要購買產品的發票，請問是否可以提供?
QD. 回復留言需要多長時間？

Answer to Q1.
CramBible包含全真試題的問題和最精確的答案。覆蓋95%以上的全真考試題目,一般有幾十到幾百道題目不等;使用它第一次即可通過認證考試。詳細資訊請參考產品頁.

The number of questions in the guides varies depending on the specific IT certification exam question pools most of which contain 100-500 questions. Please also refer to the "Products"; column on the left for more details. The latest real exam questions and correct answers which you can't find anywhere else.

More details about the CramBible guides:
1) Explanations of the answers are available unless there are special notes at the footnotes of the separate guide pages in the "Products Pricing".
2) No cram notes are available in the guides. However, you could download various cram notes which contain exam core concepts for free from some sites listed in our "Partners" column.

There is a policy of CramBible not to disclose the accurate details of various certification exam question pools publicly. Accordingly, we will not disclose the exact number of questions in the guides and when exactly the guides were updated most recently, so please do NOT inquire.

We do guarantee the CramBible guides are updated as necessary and cover the most current exam question pools. However, please understand we are unable to update the guides every 1-2 weeks like some other vendors although Microsoft or Cisco has done nothing to their certification question pools. We are not interested in any tricks which will mislead our honest customers....

Note: Due to some reasons, CramBible.com states that the questions in all the Cisco and Oracle certification guides can only be regarded as the most realistic exam questions available in the market. Our most competitive money back guarantee still applies to all the Cisco and Oracle certification guides. Thanks for your understanding.

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Answer to Q2.
截至目前，我们只提供英语版的CramBible给考生,資料全部為英文版本.

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Answer to Q3.
Adobe Acrobat PDF files. 請使用 Acrobat6.0 以上版本閱讀資料.

Adobe Acrobat PDF files. PDF is almost the industry standard for distributing e-books. You
only need to download the free Adobe Acrobat Reader to open and print PDF files. No installation needed and no viruses involved. We don't think it's a good idea to produce any engine for those questions. Why do we need to make things simple to be so complicated?

用Winrar3.0 以上版本解壓檔.

Please do NOT use the earlier versions of Acrobat Reader for our guides which probably can not be opened or printed correctly by any earlier versions than ver. 6.0. For some parts of the PDF files you probably need to amplify the PDF to more than 150% to read the words or pictures more clearly on the screen.

The guides you download are in zip format originally. Zip files are "archives" used for distributing and storing files. So you need an winrar tool 3.0 plus version to extract PDF files from the zip files first before being able to read the PDF guides with Acrobat Reader.

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Answer to Q4.
請將資訊回饋到聯繫我們，並請提供：
<1>.試卷編號和版本
<2>.試題題號
<3>.註冊用戶名
我們將及時回復您的資訊.

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Answer to Q5.
購買之後的90天內提供免費更新，在90天后將被終止。

是否可以延長過有效期
過有效期的產品,可以會員區五折優惠回購。

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Answer to Q6.
我們的產品將持續更新。
廠商將經常更新已測試題的答題技巧，因此我們將經常更新我們的研究準確以反映出最新的考試指南。
請在考試前一周下載最新的資料.

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Answer to Q7.
請參考如何購買產品的圖文示例,如何購買產品

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Answer to Q8.
為了方便廣大的的客戶購買產品，我們提供的付款方式包括:
線上支付:

銀行匯款和西聯匯款(Western Union)，具體請先通過網站“線上客服”聯繫我們，確認所購買科目.

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